Consent Management (CSM)


Consent Management

  CSM provides tool for you to generate consent request form for collecting customers’ consent from multi channels e.g., website and application. With centralizing concept, CSM enables you to manage consent activity from different channels, by API management system, and keep record of historical consent in one point. Furthermore, CSM allows you to export customers’ preference data, in batch file, to process as following customers’ given consent. Conducting all consent activities in your company only in one module benefits for your DPO and compliant team to clearly see how consent activities are being processed, and easier for them to mitigate risk in the processing activities.

Functions


User Management

Manage users which can integrate with active directory & local user

Policy Management

Manage consent policy & consent version

Purpose Management

Create & manage consent purpose

Multi-Channel Consent Management

Manage multi collection points e.g., web-form and API

Consent History Record

Record customers’ given consent and keep up to date

API integration Management

Manage API channels and control data transit in the CSM and core system environment

Re-consent Management

Create new consent purpose / keep consent purpose up to date and legitimated

Centralize Management

Allow you to manage consent system from multi channels in in one point

Reporting

Report customer’s updating consent & the use of personal data after obtained customers’ consent

Dashboards

Demonstrate consent rate from each consent purposes