D-Contact is a next-generation unified communication platform developed by OSD, designed to empower modern organizations with seamless, secure, and scalable contact center operations. Powered by AI and WebRTC, D-Contact delivers enterprise-grade performance for voice communication, customer engagement, and operational control.
Features
Automates customer interactions with smart AI
that understands context and adapts over time.
Real-Time Analytics & Reporting
Provides instant insights to help improve service
quality and operational decisions.
Scalable & Customizable Architecture
Easily scales and integrates with your existing
systems—ideal for businesses of any size.
Omnichannel Communication
(Voice, Chat, Email, Social)
Seamlessly connects voice, chat, email, and
social media into one unified platform.
Smart Routing & Workflow Automation
Automatically routes inquiries to the right agents,
improving response time and customer satisfaction.
Products within D-Contact
PBX Module, IVR, ACD (Queue Management)
Call Routing, Hold, Transfer, Conference
Real-time Monitoring, Wallboard, and Dashboard
Detailed report exports for performance tracking
Easy integration with CRM and external systems
D-Call Center empowers your team to work more efficiently, deliver better customer experiences and drive your business forward.
D-Phone Transforming Customer
Service with AI!
Available on Mobile App
Compatible with desktop and mobile devices
Auto-connects to SIP Trunk and SIP Cloudes
Encrypted voice recording with MP3 download
Ideal for hybrid and remote work environments
Law Compliance
Strengthen Your Business with Trusted Legal Safeguards
D-BLOCK
Precisely manage blacklist/whitelist and
control call attempt limits
D-RECORD
Secure, encrypted call recording with playback via OSD Media Player
Detailed Reporting
Track call activity and blocking performance with
full transparency
With Law Compliance, your organization can operate confidently, knowing every communication is secure, compliant, and professionally managed.
CRM for Tele-sales
Boost Your Sales Performance with Smart CRM
Lead Management
Efficiently manage and track leads throughout
the sales cycle
Web Report & Real-Time Dashboard
Web Report & Real-Time Dashboard: Monitor team performance in real time with clear, actionable reports
Seamless Integration
Benefits
Operational Agility
Modular design allows flexible customization to fit any organizational structure.
Mobility with D-Phone
Empower teams to work from anywhere with secure mobile and desktop access.
Customer Confidence
Build trust with secure, compliant communication that reflects professionalism.
Productivity Gains
Automation and real-time insights reduce manual tasks and boost efficiency.
Seamless Integration
Easily integrates with legacy PBX, SIP systems, CRM, and other platforms.
Product
D Debt
D Call Center
Setup & Configuration
Price/License
10,000 bath
6,500 bath
5,000 bath
500,000 (one-time)
Description
Data, Lead, Debt,
User Management, Dashboard
Includes D-BLOCK, D-RECORD,
D-Phone, PBX, IVR, Monitoring,
Reporting
Lead Management, Web Report,
Dashboard
Training, QA, After-sales support
Pricing depends on your organization’s size, number of users,
and deployment model (On-Premise / Cloud).
Transform how your organization communicates
with D-Contact and D-Phone.
Boost efficiency, enhance customer experience, and ensure complianceall in one platform.